All out of Addis

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What Every Customer Wants

I recently returned from the Caucasus where I ran a customer experience program for a development bank. They had suffered a downturn; the result of a falling Russian currency, and the big banks coming in for a slice of their micro-lending pie. In my work coaching and...

Addis Bus Ababa

Catching a bus is easy. In a new city, with no sense of direction, and being fluent in 3 words of the local language, is not so straightforward. The concierge at the hotel I was staying at told me how to get to my first landmark, Lucy, the first homo Sapien. These...

AddisBusAbaba

Catching a bus is easy. In a new city, with no sense of direction, and being fluent in 3 words of the local language, is not so straightforward. The concierge at the hotel I was staying at told me how to get to my first landmark, Lucy, the first homo Sapien. These...

AddisBusAbaba

cabe4d cabe4d cabe4d cabe4d cabe4d cabe4d cabe4d cabe4d cabe4d rimbatoto rimbatoto rimbatoto rimbatoto rimbatoto rimbatoto rimbatoto rimbatoto rimbatoto rimbatoto cabe4d cabe4d cabe4d rimbatoto cabe4d rimbabola cabe4d rimbatoto cabe4d rimbatoto cabe4d rimbatoto cabe4d...

AddisBusAbaba

Catching a bus is easy. In a new city, with no sense of direction, and being fluent in 3 words of the local language, is not so straightforward. The concierge at the hotel I was staying at told me how to get to my first landmark, Lucy, the first homo Sapien. These...

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