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East of Afghanistan
In Eastern Afghanistan the site office was at breaking point, with no support from Kabul and a lock out of staff from the refugee camp on the border in Taliban land, I was choppered in to deliver an on the spot team development program for the local staff.
What I Did:
Time was of the essence, as soon as I landed I was convoyed to the site, and with no time for needs analysis, it was instructional design on the fly with a new team and a leader doing all he could to manage the situation. I took them through a series of exercizes to build capacity, prioritise their quick wins and work out who does what by when.
I don’t know yet, but geez it was an awesome experience, you can read more about my adventures in Afghanistan here www.corporatetrainer.com/goat
The Art of Accountability
It was a crucial time for the industry. The government of the day was preparing to slash finding for labour market program (for the long term unemployed)
The general manager wanted all staff in the sites to be ‘more accountable’. What does that term mean when there are so many ways to interpret it.
What I did
I was facilitating one of many retreats for this company and it’s management team. This time, when the dialogue fired up and the team was becoming dysfunctional I intervened with the obvious question; “What does accountability mean to you”
What happened threw my whole session plan out the window, but then, that’s when real change happens.
The company went on to secure what is known in the industry as ‘Five Star Funding’ and was recently bought out a large British agency. I didn’t do all the work. But what I did made a difference.
In what was a world first business, the government had outsourced it’s defence force recruiting to a commercial enterprise. I, and my team, had to bring together a complex hierarchy of defence and civilian management teams and plan a way forward to contract renewal.
What I did
Each quarter I was responsible for plotting and planning and keeping the contract compliant. As a key facilitator in that process I constructed a company wide coaching framework to embed the skills company wide and cascade accountability from the plan to the trenches, so to speak. (the recruitment offices)
Enrollments grew 20% year on year and the contract was successfully renewed. I didn’t do all the work, but I did make a difference.
Contact me now to find out how I can help you achieve similar results in your business.
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What People Have Been Saying About Pete’s Work
Director, Leadership and Organizational Effectiveness, Encompass LLC United Nations
CEO , A4e